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A think tank has proposed replacing the £180 TV licence with a universal £11 monthly charge on home internet bills. No decision has been made, no law has changed and the Government’s published Charter Review does not currently adopt the plan.
The same marketplace can host businesses and private individuals, but your rights are not the same. The seller’s real status, rather than the label on a profile, can determine what protection applies.
Electronic shelf labels promise more accurate supermarket pricing and fewer paper labels, but they also make instant price changes technically possible. ConsumerWise separates digital labels from dynamic pricing and explains what happens if the shelf price and
The UK's data protection regulator will move from a regulator centred on one statutory office-holder to a board-led body on 30 September 2026. It will be called the Information Commission, but it will still be known as the ICO and its existing functions and re
The ICO has warned that wearable cameras make it harder to know when personal data is being captured. Data protection law does not prohibit every personal recording, but wider sharing, organisational use, biometric analysis and targeted harassment can change t
The Parliamentary and Health Service Ombudsman has adopted a clearer name, but it has not become a new regulator or expanded its jurisdiction. Its powers, complaint routes and casework remain unchanged, including MP referral for government complaints.
New FCA rules bring serious workplace misconduct more clearly into the financial-services accountability regime. Separate reforms to the Ombudsman system aim to identify widespread customer harm earlier and resolve more complaints before escalation.
A Which? mystery shop found missing product refunds and delivery charges at well-known online retailers. Here is what shoppers were owed, why the calculations went wrong and what the law requires.
A camera, a visible screen or an objection to being filmed does not automatically create a UK GDPR breach. Here is the test the law actually applies, and where both online claims and nervous organisations go wrong.
Ofcom says nearly 3.5 million people have started switching landline or broadband provider through One Touch Switch. The figures also expose the price of falling out of contract and the pressure telecom bills are placing on household budgets.