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ASOS says names and contact details may have been accessed after an unauthorised notification was sent through its app. The NCSC is advising every ASOS customer to assume they are affected, while passwords and payment-card information are not currently believe
Adobe’s “annual, billed monthly” plans can look like ordinary monthly subscriptions, but cancelling can trigger a charge equal to 50% of the remaining annual cost. We examine what the contract says, what consumer law says and what customers can do.
Multi-gigabit broadband is becoming increasingly common, with providers selling connections capable of well over 1Gbps. But there is something the headline numbers do not always make obvious: your broadband connection can be delivering exactly what was promise
The UK’s information rights regulator moves to a board-led structure on 30 September. It will still be known as the ICO, and its existing regulatory work continues.
UK law now expressly prohibits several practices involving fake and concealed incentivised reviews. That does not mean every review is verified or that a five-star score tells the whole story.
New telecoms contracts can still include annual price increases, but inflation-linked and percentage-based terms are no longer permitted. Any specified rise must be made clear upfront in pounds and pence.
NHS England says a record number of patients completed their A&E journey within four hours during its busiest summer. The achievement is real, but the national headline hides the proportion who waited longer, major-department performance and wide variation bet
New powers to dismiss some financial complaints will take effect on 1 October 2026. Wider proposals, including a ten year time limit and changes to how the Ombudsman judges fairness, are still before Parliament.
Ofcom has opened separate investigations into two telecoms providers after receiving information about the potential misuse of telephone numbers allocated to them. The regulator will examine whether the companies complied with its numbering rules. It has made
A think tank has proposed replacing the £180 TV licence with a universal £11 monthly charge on home internet bills. No decision has been made, no law has changed and the Government’s published Charter Review does not currently adopt the plan.