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Mobile contracts, broadband speeds, price hikes, mid-contract changes, switching, and Ofcom-approved ADR schemes.
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Multi-gigabit broadband is becoming increasingly common, with providers selling connections capable of well over 1Gbps. But there is something the headline numbers do not always make obvious: your broadband connection can be delivering exactly what was promise
New telecoms contracts can still include annual price increases, but inflation-linked and percentage-based terms are no longer permitted. Any specified rise must be made clear upfront in pounds and pence.
Ofcom has opened separate investigations into two telecoms providers after receiving information about the potential misuse of telephone numbers allocated to them. The regulator will examine whether the companies complied with its numbering rules. It has made
A think tank has proposed replacing the £180 TV licence with a universal £11 monthly charge on home internet bills. No decision has been made, no law has changed and the Government’s published Charter Review does not currently adopt the plan.
Ofcom says nearly 3.5 million people have started switching landline or broadband provider through One Touch Switch. The figures also expose the price of falling out of contract and the pressure telecom bills are placing on household budgets.