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A wrong diagnosis, incorrect allergy, mistaken address or information belonging to another patient can remain in a medical record long after the original mistake. Patients have a right to challenge factual inaccuracies, but correcting a medical record does not
NHS England has told trusts to act immediately when staff are suspected of accessing patient records without a legitimate reason. But the crackdown raises another question: how would a patient know that somebody had looked?
NHS England says a record number of patients completed their A&E journey within four hours during its busiest summer. The achievement is real, but the national headline hides the proportion who waited longer, major-department performance and wide variation bet