Check my rights · Housing & renting

Social housing complaint

Work out whether the issue is landlord service, Awaab repairs, ASB or a separate council statutory function.

Guided checkYour answers stay on this page2 minutes

Related guided checks

Does another part of the problem overlap?

Use a connected checker when the same facts also involve a second issue.

Repairs, damp or mouldChoose between ordinary repair, hazard enforcement and social-housing Awaab routes.Homeless or in temporary accommodationIdentify homelessness duties, accommodation rights and statutory review deadlines.Landlord wants me to leaveSeparate informal request, notice, court order and lawful eviction.

Where has it reached?

Move to the next stage without losing the original issue.

They have repliedTest the reason, refusal or explanation they gave you.It remains unresolvedStructure, audit or escalate the complaint.You need outside reviewFind the correct ombudsman, regulator, appeal or court route.