Check my rights · Housing & renting

Repairs, damp or mould

Choose between ordinary repair, hazard enforcement and social-housing Awaab routes.

Guided checkYour answers stay on this page2 minutes

Related guided checks

Does another part of the problem overlap?

Use a connected checker when the same facts also involve a second issue.

Social housing complaintWork out whether the issue is landlord service, Awaab repairs, ASB or a separate council statutory function.Private renting problemIdentify the right route for an England private-renting dispute.Landlord access, pressure or harassmentDistinguish ordinary access requests, repeated interference, threats and possible illegal eviction.

Where has it reached?

Move to the next stage without losing the original issue.

They have repliedTest the reason, refusal or explanation they gave you.It remains unresolvedStructure, audit or escalate the complaint.You need outside reviewFind the correct ombudsman, regulator, appeal or court route.