Check my rights · Housing & renting

Tenancy deposit problem

Work out whether the issue is protection, repayment or deductions.

Guided checkYour answers stay on this page2 minutes

Related guided checks

Does another part of the problem overlap?

Use a connected checker when the same facts also involve a second issue.

Private renting problemIdentify the right route for an England private-renting dispute.Rent increase or rent arrears problemSeparate a proposed increase, arrears calculation, affordability issue and possession risk.Social housing complaintWork out whether the issue is landlord service, Awaab repairs, ASB or a separate council statutory function.

Where has it reached?

Move to the next stage without losing the original issue.

They have repliedTest the reason, refusal or explanation they gave you.It remains unresolvedStructure, audit or escalate the complaint.You need outside reviewFind the correct ombudsman, regulator, appeal or court route.