Rectification request | ConsumerWise

Accuracy, not disagreement

The right to rectification is strongest when you can identify a factual inaccuracy.

Do not write only “your records are wrong”. Quote the field, entry, date, status or statement you dispute, then state the correction you want. A record can sometimes accurately record that somebody made an allegation even if you deny the allegation itself, so be precise about what fact is inaccurate.

Editable template

Version 1: rectification request

Use this when identifiable personal data is inaccurate or incomplete.

How to edit it: replace everything in square brackets with your own details. If a bracketed paragraph does not apply, delete it before sending.

Subject: Request to rectify inaccurate personal data: [reference]

Dear Data Protection Team,

I am asking you to correct personal data you hold about me that I believe is inaccurate or incomplete.

My details
Name: [your name]
Account/reference: [reference]

Data to be corrected
Current record: [quote or accurately describe the data currently held]
Where it appears: [account / letter / credit entry / case note / system / date]
Correct position: [state the accurate information]
Evidence: [document/date/reference supporting the correction]

[Repeat the block above for each separate inaccuracy.]

Please correct the inaccurate personal data and confirm when this has been done.

[Optional: If this data has been disclosed to recipients such as a credit reference agency or another organisation, please tell me what steps you will take to communicate the rectification where required.]

[Optional where accuracy is actively disputed: I also ask you to restrict processing of the disputed data while you verify its accuracy.]

If you do not agree to the correction, please identify the data you consider accurate, explain the evidence you rely on and give the reasons for your decision.

Yours faithfully,
[Your name]

Editable template

Version 2: they refused to correct it

Use this when the organisation rejects the correction but has not grappled with your evidence.

How to edit it: replace everything in square brackets with your own details. If a bracketed paragraph does not apply, delete it before sending.

Subject: Rectification request: review of refusal: [reference]

Dear Data Protection Team,

Thank you for your response dated [date] refusing my request to rectify [describe the data].

Your position is: [brief summary].
My evidence is: [document/date/reference].
The point I say remains unresolved is: [precise factual conflict].

Please explain:
1. what evidence you relied on to conclude that the existing data is accurate;
2. how that evidence addresses [the conflicting document/fact]; and
3. whether the record will be marked or otherwise handled to reflect that its accuracy is disputed while this is being considered.

I request restriction of processing of the disputed data while its accuracy is being verified, where that right applies.

Please treat this correspondence as a data-protection complaint if you maintain the refusal, and provide a clear complaint outcome with reasons.

Yours faithfully,
[Your name]

Official & related guidance

Check the route that applies to your situation.

Check the linked guidance before sending. Rules, complaint stages and time limits can differ by sector.