Check my rights · Councils & public bodies

Council Tax decision or billing problem

Separate liability, discounts, Council Tax Reduction, banding and service errors so you use the appeal route that can change the bill.

Guided checkYour answers stay on this page2 minutes

Related guided checks

Does another part of the problem overlap?

Use a connected checker when the same facts also involve a second issue.

Parking ticket or PCN problemIdentify the type of notice, current enforcement stage and whether the route is representations, appeal or complaint.Noise nuisance and the councilChoose the right next step when noise is recurring, Environmental Health is investigating or the council says there is not enough evidence.SEND or EHC plan problemChoose between SEND Tribunal, mediation, complaint and implementation routes before a complaint causes you to miss an appeal deadline.

Where has it reached?

Move to the next stage without losing the original issue.

They have repliedTest the reason, refusal or explanation they gave you.It remains unresolvedStructure, audit or escalate the complaint.You need outside reviewFind the correct ombudsman, regulator, appeal or court route.