Tool ยท Public Bodies

Public Body Route Mapper

Work out whether the problem belongs in a complaint, statutory review, appeal, ombudsman, information-rights or urgent legal route.

Decision-ledAnswers stay in your browserExport your route

A public body can operate several procedures at once. This mapper separates them by function, decision and remedy.

Before you begin

  • Have the decision notice, complaint response and policy or procedure available.
  • Record appeal, review, ombudsman and court dates independently.
  • Use an urgent operational or safeguarding route where the harm cannot wait.

How to use the result

The mapper identifies routes to check. It does not decide jurisdiction or extend a deadline. Read the linked guide and the live decision notice before relying on a formal time limit.