01General enquiries
ConsumerWise itself
For general questions about the website, partnerships, press, accessibility or something that does not fit one of the dedicated routes.
contact@consumerwise.org.ukReport a website or accessibility issueConsumerWise · Contact
Send it to the right place.
ConsumerWise uses different contact routes for general enquiries, editorial contributions and privacy matters. That keeps everyday contact, corrections, reader experiences and data-rights enquiries separate.
For general enquiries about ConsumerWise, email contact@consumerwise.org.uk. Contributions and privacy matters have dedicated routes below.
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02Contributions & corrections
Improve a guide or tell us what happened
Send factual corrections, policy or process changes, official sources, reader experiences, evidence or ideas for subjects ConsumerWise should cover.
contribute@consumerwise.org.ukWhat makes a useful contribution03Privacy & data
Your data and ConsumerWise
Use this address for privacy or data-protection enquiries about ConsumerWise itself, including questions about information ConsumerWise may hold about you.
privacy@consumerwise.org.ukRead the privacy policyBefore you email
A contact inbox is not a casework service.
01
Consumer problem or dispute?
Start with the relevant guide, search or complaint route. ConsumerWise does not act as your representative or provide individual legal advice by email.
02
Correction or new evidence?
Use the contribution route. Point us to the page or statement, explain what needs checking and include an authoritative source where possible.
03
Privacy dispute with another organisation?
Do not send that complaint to the ConsumerWise privacy inbox. Use our Data & Privacy guidance to work out the route that applies to the organisation holding your data.
04
Personal or sensitive material?
Only send what is genuinely needed. Redact account numbers, payment details, passwords, identity documents and information about other people wherever possible.
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